West Side Pet Clinic opens on Niagara Street

Touted as “Buffalo’s only low cost, walk-in wellness clinic for dogs and cats”, the West Side Pet Clinic (WSPC) aims to offer pet-related services to people who don’t want to pay high vet prices, but still need some routine pet maintenance that can be administered by a knowledgable staff. Think of it this way – would you be expected to visit a surgeon for a simple check-up? Of course not. You would go to a nurse practitioner. And if a serious health issue was diagnosed, then you would be sent to the surgeon for specialized care. 

It’s the same with pets. There’s no reason to visit a vet if you only need simple, routine maintenance.

WSPC focuses on four major areas:

  • Performing complete physical exams
  • Administering vaccinations
  • Diagnosing common ailments (fleas, ear infections, worms, etc.)
  • Educating the public on preventing illnesses

WSPC-Buffalo-NY“We know most people are concerned about regular family health,” says Dr. Reed Stevens, who also owns Ellicott Small Animal Hospital. “A pet is part of the family. We want to be sure pet owners understand their dog’s or cat’s health care needs, and establish a routine of regular attention at a reasonable cost. Not all pet owners need or want the care provided by a full service animal hospital. The concept for West Side Pet Clinic is similar to that of a human neighborhood clinic. Because we are focusing on routine veterinary visits, overhead costs are low, and the savings are passed onto the clients. There are not any surprises with our cost to the clients. The prices are clearly posted both at the clinic and online. It benefits patrons of both businesses creating a ‘one-stop-service’ for dogs and cats. We can work together providing quality, community-oriented pet wellness services and education.”

Often times, because vets have higher price rates due to escalated staff and medical-related costs, the prices of standard services can be reflected in rates for all services. This might prevent someone from taking a pet in for routine exams, if the prices are too burdensome. WSPC is actually considered a pet wellness center. “With the popularity of TV shows like The Dog Whisperer, pet owners are beginning to understand that they are (or should be) in control of their pet’s behavior,” says Stevens’ business partner, Dr. Susan Sickels, who also specializes in animal behavior. “It’s part of overall healthy lifestyle for the entire family and community.”

If you don’t take your pet in to a specialist for routine visits, then you can end up paying for that at a later date (and your pet’s health is at risk, more importantly). WSPC is set up in a more casual way – there are no appointments, if you can believe that. Pets and their people can just walk right in through the front door and ask to see someone. You can even go to their website and check out a real time video feed to observe the number of visitors in the waiting room (see here).

WSPC joins Pawprints by Penny II – a full-service day-care, groomer and kennel – that is also opening in the building. Now there are multiple pet-related reasons to pay a visit to this one-stop shop.

West Side Pet Clinic | 1245 Niagara Street | Buffalo, NY 14213 | (716) 882-1245 | www.westsidepetsbuffalo.com

 

About the author  ⁄ queenseyes

Founder of Buffalo Rising. Co-founder Elmwood Avenue Festival of the Arts. Co-founder Powder Keg Festival that built the world's largest ice maze (Guinness Book of World Records). Instigator behind Emerald Beach at the Erie Basin Marina. Co-created Flurrious! winter festival. Co-creator of Rusty Chain Beer. Instigator behind Saturday Artisan Market (SAM) at Canalside. Founder of The Peddler retro and vintage market. Instigator behind Liberty Hound @ Canalside. Catalyst behind the Pierce-Arrow Film Arts Center. Throws The Witches Ball at The Hotel @ The Lafayette. Themed New Years mayhem at various locations. Next up: Porchfest... Also offers package tours of the city for groups or individuals. Contact Newell Nussbaumer | Newell@BuffaloRising.com

20 comments
lipsticklush
lipsticklush

Went to this clinic when my cat was having a blockage, unable to go to the potty. The vet Ms. Sickley advised me the cost would be thousandS of dollars. My cat would need to be hospitalized. She advised me he was in a great deal of pain and that she would euthanize him...put him out of his pain. She went on to say she's all about plan B...and that its best to put him down. I was very upset, I was with my 7 y/o son he too was sad to hear of our options. I needed to think about it and left with my cat Jack. It turns out he was passing a kidney stone, he did so during the night. He was fine the next day and is doing great! When I called the clinic I asked for a refund...certainly the price for an exam is reasonable-$39.00....what was it I paid for.or.  Ms Sickley looked at Jack a total of 30 seconds and suggested expensive hospital treatment. She offered me a thorough exam on my cat.   Hmmmm...would I recommend this clinic? No way! Not interested in a vet that can't diagnose properly. My opinion...this clinic preys on the vulnerable! 

Ivan putski jr
Ivan putski jr

the Monroe Muffler of vet clinics..... not a place to diagnose a transmission problem, but a decent option to change the oil and rotate the tires .....maybe they could offer coupons or some other discounts to entice people to seek the most the basic healthcare needs for their pets...because it's all about the animals you know

West Side Pet Clinic
West Side Pet Clinic

Just a quick clarification - you WILL see a veterinarian here at West Side Pet Clinic. During the hours we are open, there is ALWAYS a veterinarian working. While some routine maintenance can be handled by a veterinary technician or a groomer, physical exams are ALWAYS performed by a veterinarian. 

OldFirstWard
OldFirstWard

Looks like this building has something for everyone.  

The front brick facade is cleaned for me, the sides are painted for Lou, windows on top for the window lovers and bricked in on the bottom for the Brutalists. 

Captain Picard
Captain Picard

What is with all the BITCHING about veterinary expenses? Veterinarians go through rigorous academic preparation and have overhead costs just like everybody else. They perform $300 operations that would cost $30,000 on a human. Get over it. If you don't have enough money to get your dog vaccinated, you are not properly equipped to own a pet.

Rustythedog
Rustythedog

So, does that mean that Dr. Stevens will refer to his other high cost clinic on Ellicott St. for other things that need to be done?

LouisTully
LouisTully

$40+ per dog for a vet to take a few minutes and tell you "looks healthy" is one of the reasons my dogs go to the vet seldom. 

texpat
texpat

Congratulations and good luck, but refer to your article about the difference quality signage makes to the community.  Hopefully things go well enough to allow the restoration of the original storefront, which would make a huge difference to the overall look of this building.

justannotherone
justannotherone

@LouisTully 

I agree!  I fully believe that some vets,SOME, and the pet care industry take advantage of a pet owners love of their pet.  Some would even say prey on it.  And naive pet owners who think they are doing the best for their pets are taken for a ride, to the detriment of their pet.  

Case in point are vaccinations.  Very few question the need for vaccinations.  Does you dog need a shot for kennel cough (bordetella)?  Is it in a kennel with other dogs and at risk? Here's the kicker it isn't even a  vaccine-preventable disease!   Have you ever wondered what a 5-in-1 shot does to your poor dog?  What it does to it's immune system?


One vet clinic I was going to sent out more post cards to inform that it was time for this shot, and this shot, oh and this one.  It made me wonder if the clinic was in it for the $$$ or my dogs health and I did the research.  Had the clinic sent a post card saying it was time for my dogs wellness visit I probably would have gone because then I would have felt they really cared about the pet and not the money.  Then lets discuss what shots are really needed.


When you can go to a vaccination clinic at a pet store and get your dogs rabies shot for 1/4 of the price of a vet.  Same shot same care.  You have to ask questions.


A vet is there for a serious accident or illness, within reason.

BuffaloAllStar
BuffaloAllStar

Right..same theories apply to human healthcare, options are a good thing. It's not about ignoring the needs of your pet, competition pushes prices down. Love my vet, but the majority of visits for my dogs are for basic routine care. The $45+ office visit shake down fee does get very old when it's a pet, scratch, and out the door with minimal diagnosis visit. If it's serious then I'm at the my trusted vet in a minute, no question. You don't need an MRI on every block.

Smart move..far enough away to cut into the competition. Close enough to refer for more serious matters, I hope we see this concept in other parts of the city.

MrGreenJeans
MrGreenJeans

 That's sad for your dogs.  They deserve an owner who can afford basic care.  

grad94
grad94

@texpat  

agreed. would love to see the storefront windows unbricked.

wny
wny

@MrGreenJeans, They didn't say anything about not getting care for their pet. They told the truth about the difference of cost in comparsion between a vet clinic visit and a pet store being more reasonable in price.

LouisTully
LouisTully

@MrGreenJeans An annual visit and regular medication isn't enough?  My point was a 3 minute visit with a vet and the high cost associated is prohibitive.  A streamlined alternative is a nice idea.

wny
wny

@BuffaloAllStar, I didn't see any difference between the WSPC cost then with my regular vet clinic. I left the clinic paying $157. which I'm already struggling to pay my other bills. Now I can see why so many people are giving up their pet to shelters now adays. It's no longer affordable for most people, were not made of money.

OldFirstWard
OldFirstWard

@BuffaloAllStar  

"I've questioned everything from office visits fees, to waste disposal fees (with no waste involved), to prescription costs. For the most part reductions have resulted every time. You've got to be a smart consumer."

Though it makes one wonder about the credibility of a business that overcharges and bills for costs that didn't exist as often as you have stated.

BuffaloAllStar
BuffaloAllStar

That's the key. I think people get frustrated with their vets at times because they're afraid to question what they see on their receipts. Vet practices have high fixed costs, that reflected in your receipt.

I've questioned everything from office visits fees, to waste disposal fees (with no waste involved), to prescription costs. For the most part reductions have resulted every time. You've got to be a smart consumer.

Captain Picard
Captain Picard

I've been taking my pets to Dr. Stevens for a decade. His practice is not "high end." He charges the going rate for veterinary care, and he's even offered modest discounts in the past when I've questioned a fee I didn't understand.

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